Monday, July 28, 2008

Return of OpenSRS Announced: Was It Missing...?

Tucows Announces Return of OpenSRS Where Friendly, Reliable Service Comes First

Unsurpassed support and reseller satisfaction as top priority sets

OpenSRS apart

TORONTO and CHICAGO, HostingCon 2008, July 28 /PRNewswire-FirstCall/ - Tucows Inc., (AMEX:TCX, TSX:TC) a leading provider of
Internet services to web hosting companies and ISPs worldwide, announced today the return of the OpenSRS name for its wholesale reseller services group. Through its network of web hosting companies and Internet service providers, OpenSRS provides web and email addresses for millions of people worldwide.

In 1999, Tucows became the first domain name wholesaler to be accredited by ICANN and chose the name OpenSRS for its domain name service. Today, OpenSRS remains one of the world's largest wholesale domain registrars, and has expanded its offerings to include
hosted email and SSL certificates. Resellers' sustained loyalty to OpenSRS was one reason behind the decision to re-launch the brand, and key to that loyalty is the company's reputation as the most reseller-friendly among Internet services wholesalers.

"At OpenSRS, we really believe in
supporting our resellers because they've been incredibly supportive of us. That means not only making it easy to sell, provision and support the highest quality Internet services, but it also means being true to our word," said Ken Schafer, Vice President of Product Management and Marketing for Tucows. "We've made a commitment to being reseller friendly, so much so that we've included it in our new logo."

Over the past nine years, OpenSRS has grown steadily each year and today boasts over 9,000 active resellers on six continents. Those resellers, in turn, have the potential to reach millions of end users. OpenSRS resellers are fiercely loyal, 78% of the resellers who joined in 1999 are still using OpenSRS to sell services today.

OpenSRS is known for its work on registrant rights within the registrar community as well as making things simple and reliable for its resellers. It also differentiates itself through a deep commitment to its identity as a wholesale business. This runs in sharp contrast to competitors that frequently end up competing with their own
resellers for customers.

"We're a true Internet services wholesaler. You won't find our name or logo anywhere on our end-user interfaces and we don't talk to our reseller's customers, ever," said Schafer. "We stand by our promises and commitments and we work to earn our reseller's loyalty."

As part of the re-launch of OpenSRS, the company has established new brand marks and a logo consistent with a 1950s-era service company, aimed at recalling a time when
service mattered most. An iconic character has also been created to embody OpenSRS' core values - service, friendliness, willingness to help, community service and reliability.

To celebrate the re-launch of the OpenSRS brand and mark a return to the bygone days of
service with a smile, OpenSRS will be serving up treats from an old-fashioned soda fountain and ice cream stand in booth #626 at HostingCon 2008, at Navy Pier in Chicago from today through Wednesday.

About OpenSRS
OpenSRS is a global provider of wholesale
Internet services to web hosting companies and ISPs. Wholly owned by Tucows, Inc., OpenSRS provides wholesale services for hosted email, domain name registration, Personal Names, and SSL certificates. For more information, please visit http://opensrs.com.

About Tucows

Tucows provides Internet services for web hosting companies and ISPs.Through our
global network of over 9,000 service providers our OpenSRS group provides millions of email boxes and manages over eight million domains. Tucows is an accredited registrar with ICANN (the Internet Corporation for Assigned Names and Numbers). We hold a domain name portfolio of approximately 150,000 domain names that are available for sale, monetized through advertising and support our wholesale Personal Names Service. Our Retail division sells Tucows services to consumers and small business owners through Domain Direct, IYD (It's Your Domain) and NetIdentity. Tucows.com remains one of the most popular software download sites on the Internet. For more information please visit: http://tucowsinc.com.


If you are interested in becoming a domain reseller, check out OpenSRS, but start with their OpenSRS reseller pricing. It may save you from spending more time learning about their program only to realize you can get better pricing elsewhere. At first I thought maybe their non-refundable fee of $95 might not be to bad for a really nice domain reseller program, but when I saw that they add a "$3.00 OpenSRS Management fee" to most of the domains, I soon realized that their program was not for me...!

Make sure ResellerClub.com is on you list of places to check for reseller programs. Yes, you may not find them as easy as other programs, but the cost is lower.

Friday, July 25, 2008

Parked Domain Traffic Value

Exploring The Value Of Parked Domain Traffic

by Janel Landis , Friday, July 25, 2008

I have been reading about the lawsuit recently filed against Google that alleges traffic received from parked domain sites was low quality.  What is most interesting about this topic are the sharply conflicting viewpoints online marketers have concerning the value of traffic from these sites. 

The first perspective is that of savvy search marketers, who have analyzed referring URL traffic and know that the majority of traffic from these sites is unqualified.  What they have found is that the only instances of qualified traffic from parked domain sites occurs on domains that are typos of their own domain, their brand terms. 

Have you ever accidentally typed your search query into the domain address bar instead of the search box?  I am pretty sure everyone has done this before and often, simply out of habit, even followed the misplaced word with a ".com".  In a presentation I gave at a conference a few months ago, I used the examples www.homesecurity.com and www.bookkeepping.com as visuals of sites that contain no original content, just ads.  These are the types of sites that deliver the majority of parked domain traffic.  How often are people actually making this mistake?  According to Google's keyword tool, the keyword home security drove approximately 1 million searches on Google and its search network in June 2008. 

Let's move on to the much smaller segment of parked domain sites that actually will drive qualified traffic: the domain typos.  Unfortunately, many companies have not protected themselves by registering common misspellings of their domain -- so when returning customers mistype the URL in the address bar, they are delivered to parked domain sites.  An example of this is www.lininsandthings.com: Notice that linen is misspelled in the URL. In this instance, the searcher was already going to Linens-N-Things, and in this way they would be a highly qualified click.  However, Linens-N-Things would now have to pay for a click to get their customer, rather than connecting to them directly.

The second perspective is that of the domainers themselves.  They claim that address-bar-driven traffic is highly qualified; however, the click revenue generated from these types of sites is the sole source of revenue available from them.  Again, they contain no original content, no products and no value.  The backbone of their argument lies in statistics that show direct navigation traffic is the most qualified traffic to a site; however, what they fail to interpret is that this statistic does not pertain to an indirect or unintentional visit. 

As the industry has matured, the engines have provided marketers with better tools to exclude distribution of ads on these types of sites.  Google allows advertisers to block parked domain sites altogether from their campaigns, and Yahoo allows advertisere to exclude sites individually.  The most perplexing part of the recent lawsuit filing is that it only challenges Google, yet Yahoo's search network distribution is much more riddled with these types of sites than Google's.  The www.homesecurity.com and www.bookkeepping.com examples I used above both serve Yahoo ads.  If this is truly going to be a class action suit and it gains any traction, I anticipate it just may involve both companies.

Post your response to the public Search Insider blog.

See what others are saying on the Search Insider blog.


Janel Landis is senior director of search development and strategy at SendTec, Inc., a St. Petersburg, Fla.-based multichannel, integrated marketing firm specializing in search engine marketing, direct response television and lead generation.
 
Search Insider for Friday, July 25, 2008:
http://blogs.mediapost.com/search_insider/?p=839

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Friday, July 11, 2008

3G Secret Uncovered

LG Secret : Unveil the secret

The LG Secret is a 3G enabled phone with some of the best multimedia and connectivity options. The gorgeous looks come complete with a touch sensitive navigation pad.

Jul 02, 2008 - The LG Secret or KF750 is a highly amazing 3G phone with attractive looks. The mesmerizing looks can definitely turn heads of the prospective users, wherever it is. This beautiful 3G phone is empowered with high quality features as well as fast technology. Therefore, it won't be wrong to say that the overall looks of the handset have gained a "wow " factor in the crowd. This phone is designed to suit the "fashion conscious" users who are looking out for high quality multimedia, entertainment and connectivity options, even on the go. The mid-sized casing of the phone is available in a colour choice of silver and black. The spacious coloured touch screen dominates the front panel of phone. All the high-end features and functions are contrived to fit in ultra slim dimension of 11.8 mm in thickness, 50.8 mm in width and 102.8 mm in height. This 3G phone is well suited to the users pocket or bag easily, without even feeling heavy to carry, as it weighs only 116 grams. This fashionable handset is a member of the LG Black Series.

Display:
The brilliant screen of the Secret is made from tempered glass or well known as LCD. This LCD display is a scratch resistant glass that offers a high gloss finish. The users can experience a neon touch navigation on this screen, which glows with a a blue light colour when in use. The LG KF750 Secret comprises of a large 2.4 inches screen and provides a vibrant combination of thousand colours. A high screen resolution of 240 x 320 pixels gives a good viewing experience.

Memory:
The LG KF750 comes embedded with 100 MB of internal memory which is further supplemented with a memory card slot. Therefore, with the help of MicroSD memory card, the owner can extend the internal memory by up to 4 GB. The massive storage allows the users to store various information and multimedia content on their portable device.

Connectivity:
The LG Secret is a tri-band enabled phone with a large roaming coverage. Therefore, the users enjoy seamless communication across the world. For transferring the files, the handset supports more than one connectivity options. As a matter of fact, the Bluetooth wireless technology with A2DP can be used for transferring the files up to some distance. While, cabled USB connectivity option is considered for transferring the files with the compatible devices at comparatively longer distance. One can enjoy high speed data transfers with the built-in EDGE technology and GPRS. The users can connect to Internet with the help of WAP browser and enjoy a XHTML as well as HTML experience on their respective phone.

Camera:
The users can experience a high quality digital imaging feature with them, wherever they go. As a matter of fact, the phone is integrated with a 5 mega pixels camera complete with a flash, auto focus and face detection feature. The high-end camera allows the users to capture those fun moments of their life. With the help of video capabilities, you can record moving footage with ease. One can record video in various popular formats such as DivX, MPEG4 and many more.

Music Player:
On the musical front, the handset is empowered with a music player and a FM radio. The handset allows the users to play their favourite music for entertainment on various popular formats. An integrated FM radio comes with a RDS feature which allows the user to view information on their screen, while listening to the radio station.

Messages:
With the help of comprehensive messaging options, the users can stay in contact with others without making a call. One can experience wide selection of messaging services such as multimedia picture messaging, enhanced messaging, email as well as text messaging.

http://www.directphoneshop.co.uk/dealset.asp?id=1332

To conclude, the LG Secret comes with a rechargeable battery which provides approximately 260 hours of stand by battery time or up to 4 hours talk time from a single charge.

http://www.directphoneshop.co.uk/mobile-phones/lg-mobile

Mobile Revenue Frenzy From Smart Phones

Smart Phone Frenzy to Drive Buzz Mobile Revenue

Jul 11, 2008 -- Buzz Technologies Inc (OTC:BZTG) mobile VoIP service which can be used on all iPhones around the World will see additional revenue from the current roll out of iPhone in Asia.( www.12buzz.com)

Buzz iPhone Services

iPhone Email

Email Anywhere - E-mail program that is fully integrated with all desktop, mobile, iPhone, iPod and Blackberry

Email Anywhere puts the world of online communication on your desktop, mobile, iPhone, iPod and Blackberry. If you want to exchange Email, Video or SMS with colleagues, friends or family all the tools you need are here.

If you're looking for an e-mail program that is fully integrated with any device, look no further. This free e-mail application will rival even the most powerful commercial programs.

It's great also for people who want to check their other email accounts with a mail client that is not limited by OS or device.

Here are some key features of Email Anywhere

-- Manage multiple e-mail Accounts

If you have several e-mail accounts, you can work with all of them within one window. You can also create multiple users, or identities, for the same device. Each identity has unique e-mail folders and an individual Address Book. Multiple identities make it easy for you to keep work e-mail separate from personal e-mail, and also to keep individual users' e-mail separated.

-- Browse through messages quickly and easily Using the message list and preview pane, you can view a list of messages and read individual messages at the same time. The Folders list contains e-mail folders, news servers, and newsgroups, and you can easily switch among them. You can also create new folders to organize and sort messages, and then set up message rules so that incoming e-mail that meets your criteria automatically goes to a specific folder. You can also create your own views to customize the way you look at your e-mail.

-- Keep your e-mails, Pictures, Video's, Music on our server so you can enjoy it from more than one device.

Whether or not your email service provider (ESP) uses an Internet message access protocol (IMAP) or POP e-mail server for incoming e-mail, you can read, store, and organize your files in folders on the server without downloading the messages to your device. That way, you can view files from any device as they all can connect to our server.

-- Use the Address Book to store and retrieve e-mail addresses You can save names and addresses in the Address Book automatically by simply replying to a message. You can also import names and addresses from other programs, type them into the Address Book, add them from e-mail messages you receive, or add them from a search. The Address Book supports Lightweight Directory Access Protocol (LDAP) for viewing Internet directory services and ActiveSync.

-- Add a personal signature or stationery to your messages You can insert essential information into outgoing messages as part of your personal signature, and you can create multiple signatures to use for different purposes. You can also include a business card with more detailed information. To make your messages look more attractive, you can add stationery patterns and backgrounds, and you can change the color and style of the text.

-- Send and receive secure messages You can digitally sign and encrypt messages by using digital IDs. Digitally signing your message assures recipients that the message is really from you. 4096 Military Grade Encryption ensures that only intended recipients can read the message.

. Control Spam Settings Specify the level to mark a message as Spam, a value of 10 will mark only the most obvious messages as spam, where a value of 1 will use a more aggressive filter to determine if a message is of Spam origin.

. iPhone - iPod - Mobiles and PDA Everything you can do on your PC, you can now do on these devices with Buzz Email Anywhere.

. All this is free? Yep.

iPhone VoIP

Buzz has developed a line of Callback services which provides customers with three unique ways for making inexpensive calls around the world. No new equipment is needed; you use your existing telephone or mobile phone. It is as easy as using the web, sending an SMS message from your mobile phone or dialing a local access number to initiate a Callback call.

The new iPhone model went on sale in the Asia-Pacific region Friday, making its debut in Japan amid swirling smoke after a 30-second countdown chanted by hundreds of people lined up, some for days, snaking around the block.

The celebration at Japanese carrier Softbank Corp.'s store, which included a digital clock display ticking away over the entrance, was part of a global rollout in 22 nations of the 3G, or third-generation, wireless connecting Apple Inc.'s much-hyped cell phone, an upgrade of the model that went on sale last year in the United States and several other nations.

Australia, New Zealand and Hong Kong were the other Asia-Pacific locations getting the new phone. In the United States, phones will be available at 8 a.m. in each time zone.

Buzz VoIP On the Move on Web

This Callback method allows you to use a web application to initiate a Callback call. By simply accessing Buzz web application, two phone numbers can be connected at a predetermined time. By simply accessing any internet launch point at www.12buzz.com/voip or end users panels to launch a call, the two phone numbers can be connected. You determine the two phone numbers you want to connect and specify the time for the call. Buzz will connect the two phone numbers at the predetermined time.

iPhone VoIP On the Move

Similar to web callback, WAP callback can be initiated from any web enabled mobile phone. Simply go to any WAP enable web page from your mobile devices and initiate a web callback call at www.mobi.12buzz.com. You determine the two phone numbers you want to connect and specify the time for the call. Buzz will connect the two phone numbers at the predetermined time.

iPhone SMS On the Move

Using only a mobile phone, this method allows you to call worldwide by simply sending an SMS or text message. You send a SMS message identifying the phone number you want to call. Buzz SMS On the Move calls back your customer and connects the call to the customer specified phone number.

iPhone ANI On the Move

Buzz's ANI On the Move method allows you to use a local access number to initiate the call. You must first register your phone number using the Buzz VoIP control panel or by using one of our many publicly accessed VIN or DID. The Callback call is initiated by dialing a local access number from any registered phone. You receive a call back from Buzz and the call is connected to any phone number you specify.

The limitations on iPhone VoIP over cellular is probably a requirement from AT&T and is part of their contract. However I would also expect the developers to quickly work their way around this following the lead of Buzz Technologies Inc. However expect to see Skype (NASDAQ:EBAY) and Gizmo Project among others to quickly get their clients out. VoIP on the iPhone would make a great product to use overseas to get around ridiculous roaming charges.

About Buzz

Buzz Technologies, Inc. is a convergent media company with operations ranging from infrastructure development to online retail.

The foregoing press release contains forward-looking statements based on the Company's beliefs as well as assumptions made by and information currently available to the Company, including statements regarding the timing of the introduction of certain products. These forward-looking statements are based largely on the Company's expectations and are subject to a number of risks and uncertainties which are identified and described in the Company's registration statements and periodic reports on file with the SEC, some of which are beyond the Company's control. Actual results could differ materially from these forward-looking statements as a result of a variety of factors including, among others, issues related to the travel and transportation industries, and prevailing economic conditions in general. In light of these risks and uncertainties, or should underlying assumptions prove incorrect, there can be no assurance that the forward-looking statements contained in this press release will in fact transpire or prove to be accurate.

CONTACT: Beth Simpson, Marketing Director, Buzz Technologies, Inc Tel: +66 872 721 727 e-mail: beth@12buzz.com WWW:
http://www.12buzz.com

Monday, July 7, 2008

Can I Get A Little Privacy Please...?

Google's Privacy Policy Link: Too Little, Too Late?  

By Wendy Davis, Monday, July 7, 2008
Now that it's facing a genuine privacy crisis, Google has decided to quell a completely insignificant privacy dust-up. The search giant has finally placed a link to its privacy policy on the home page. Previously, users had to click on multiple links, or search on the terms "Google privacy policy," to reach the information.

This purely cosmetic change might placate some watchdogs, who argued that Google was violating California law by not including the link on its home page, but does nothing to solve the larger problem: Google stores too much information about its users.

Among other data, the company retains logs showing users' IP addresses and their search queries. Google contends that IP addresses don't usually reveal people's identities. But that assertion ignores the reality that examining all of a person's searches can in itself reveal identity. In other words, users' identities can be deduced whether the IP address is real or a made-up sequence of numbers -- as long as it's paired with all of the searches originating from a single computer.

Last week, a federal judge ordered Google to disclose to Viacom complete user logs for YouTube, including all users' IP addresses, screen names and which videos they watched. Google and Viacom have since tried to quell privacy concerns, with Google saying it will ask to "anonymize" IP addresses, even though that won't necessarily preserve users' privacy as long as all of their information is still paired with the same identifier. Viacom has also said it will handle all information confidentially.

As privacy advocates point out, Google wouldn't be facing this problem now if it hadn't compiled and stored these records in the first place.

Louis Stanton, the federal judge who issued the order in the YouTube lawsuit, wrote in his opinion that Google argues in its public policy blog that IP addresses aren't necessarily personally identifiable. "We have proposed broad global privacy standards, and are strong supporters of the idea that data protection laws should apply to any data that could identify you. The reality is though that in most cases, an IP address without additional information cannot," the blog states.

But, on other sections of its site, Google equates IP addresses with personally identifiable information. "Due to user privacy concerns, Google Analytics doesn't report on personally identifiable information, including a visitor's IP address," the company states on a site about Google's analytics tool.

In other words, even Google realizes that, for all practical purposes, IP addresses should be treated as personally identifiable information. Given the events of last week, the company should rethink the wisdom of retaining such data.

Post your response to the public Online Examiner blog.
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From what I've seen the IP address can provide very specific information that can track people. This is especially true if a time and date stamp is included with the log informaiton, which it generally is. you may need a court order to get the information from the person's ISP, but that's not all that hard if you have a reason to request it. I think we need this. While tracking people can be as benign but annoying as showing you ads based on past activity, it can also be abused on a more serious level. On the other hand if everyone can mess around on the web with little or no chance of being identified or tracked..., well, we already have enough spammers, hackers, crackers, and Turkish script kiddies to keep us busy.

Perhaps Google should encrypt the IP address and some of the other information to keep it from being abused, well abused by anyone except them. Of course if we saw signs of abuse then we would know it was them, wouldn't we...?



 

Executive Says Sun Company Not Suffering from Open Source or open sores

Sun Executive Says Company Not Suffering from Open Source Malaise Stifling Novell

Sun's Chief Open Source Officer disputes Novell CEO's claim that Solaris and OpenSolaris operating systems are going nowhere.

Louisville, KY  - April 15, 2008 -- Novell is the company stuck in an open source malaise, not Sun Microsystems, at least according to Simon Phipps, chief open source officer for Sun. While talking with IT Business Edge, Phipps responded to comments Novell CEO Ron Hovsepian made regarding the future of Sun and OpenSolaris during a recent Linux Foundation podcast. Phipps said that Hovsepian quoted inaccurate download numbers for OpenSolaris while criticizing Sun's open source strategy. 
    
"I think that what Mr. Hovsepian is doing here is 'whistling in the dark,' as they say." stated Phipps. "I think he's worried about the resurgence of a new, fast, innovative OpenSolaris."

Phipps noted that many open source vendors offer commercial and free versions, with support available only for the commercial offering. In response to Hovsepian's suggestion that Sun's strategy for balancing open source and commercial interests isn't right, Phipps said, "Novell's got a big problem. What they're doing is trying to sell open source software as if it was proprietary software. The comment that Mr. Hovsepian made seems to be projecting Novell's malaise onto Sun, but we don't have that malaise. We ship a completely free piece of software that anyone can download and use without any restrictions."

The full interview with Phipps can be viewed at IT Business Edge: http://www.itbusinessedge.com/item/?ci=40871

Find the latest news impacting the open source market at the Open for Business Blog: http://www.itbusinessedge.com/blogs/osb/


About IT Business Edge and NarrowCast Group LLC
IT Business Edge delivers the information, analysis and context that business technology decision makers need to devise strategies, optimize resources and capitalize on IT investments. As a Technology Intelligence Agent, we provide our audience with practical online content and useful tools different from anything offered by traditional IT publishers, news services or analyst firms. IT Business Edge features our business-focused blogs, exclusive interviews with field experts and industry insiders, plus our database of more than 25,000 abstracts summarizing content from 3,500-plus sources.

IT Business Edge is published by NarrowCast Group, LLC, a privately held online media company that targets high-level business technology decision-makers. The company offers IT vendors varied opportunities to access this coveted audience through high-impact advertising and lead-generation programs. Through an array of partnerships with other publishers, NarrowCast Group also markets select books, training products and software tools directly to its subscribers, creating a diverse revenue model while meeting the comprehensive information needs of its customers.

Press Contact: Jeff Yocom
Company Name: NarrowCast Group/IT Business Edge
Phone: 502-515-6461
Website:
http://www.itbusinessedge.com/

Tuesday, July 1, 2008

Telephony That Is Open Source Is A Disruptive Evolution

Open Source Telephony - Is it Disruptive or an Evolution?

LONDON-- July 01, 2008 --Open source telephony is gradually gaining traction in Europe due its cost advantages over proprietary IP PBX and call centre products. Frost & Sullivan's analysis shows that the cost of an open source telephony 'line' can be up to 40 per cent less than an averagely priced IP PBX/Communication Manager. Total cost of ownership (TCO) comparison indicates a similar picture, with the cost benefits far greater in a call centre environment and in settings where the proportion of 'professional services fee' is higher.

New analysis from Frost & Sullivan (
http://www.enterprise.frost.com), European Open Source Telephony Market, finds that the market shipped more than 74,000 lines in 2007 and estimates this to reach 1.95 million in 2013.

Frost & Sullivan studied a number of 500+ extension deployments in the open source telephony markets. Some of them included complex integration, while others were across numerous sites distributed across continents. These deployments are testimony of the capabilities of the technology and the expertise of the people supporting it.

"Our research finds that many of the open source telephony vendors have been enjoying a very high growth rate," notes Frost & Sullivan Research Analyst Dorota Oviedo. "Several notable open source telephony vendors are investing in the European market and 2008 will be dominated by channel activities, especially channel recruitment and training. Established participants will be investing to expand their footprint mainly through distribution."

Nevertheless, mindshare and user acceptance of open source telephony is relatively low at present. Open source telephony vendors face a huge challenge in competing against participants that use proprietary technologies. These vendors benefit from their well-established (legacy) market position, brand image, strong distribution network and strong relationship with the customer base.

"The biggest challenge that the open source market has been facing and gradually overcoming is the issue of negative market perceptions," says Oviedo. "Open source projects are relatively young and thus, struggle with market concerns and perceptions of lack of support, scalability, functionality or reliability."

Open source telephony vendors should invest in building awareness through site visits, publishing success stories, and so on. Research suggests that once prospects overcome the initial reluctance and run a test system, success rate for open source telephony deployment is relatively high.

If you are interested in a virtual brochure, which provides manufacturers, end users and other industry participants with an overview of the European open source telephony market, then send an e-mail to Joanna Lewandowska, Corporate Communications, at joanna.lewandowska@frost.com, with your full name, company name, title, telephone number, company e-mail address, company website, city, state and country. Upon receipt of the above information, an overview will be sent to you by e-mail.

European Open Source Telephony Market is part of the Enterprise Communications Growth Partnership Service programme, which also includes research in the following markets: business telephony, telephony endpoints, peer-to-peer telephony, mobile enterprise, and unified messaging. All research services included in subscriptions provide detailed market opportunities and industry trends that have been evaluated following extensive interviews with market participants. Interviews with the press are available.

Frost & Sullivan, the Growth Partnership Company, partners with clients to accelerate their growth. The company's TEAM Research, Growth Consulting and Growth Team MembershipT empower clients to create a growth-focused culture that generates, evaluates and implements effective growth strategies. Frost & Sullivan employs over 45 years of experience in partnering with Global 1000 companies, emerging businesses and the investment community from more than 30 offices on six continents. For more information about Frost & Sullivan's Growth Partnerships, visit
http://www.frost.com.

European Open Source Telephony Market

M287-62
Contacts

Frost & Sullivan
Corporate Communications - Europe
Joanna Lewandowska, +48 22 390 41 46
joanna.lewandowska@frost.com
or
Corporate Communications - North America
Mireya Castilla, 210-247-3830
F: 210-348-1003
mireya.castilla@frost.com
or
Corporate Communications - Southeast Asia
Sarah Lourdes, +603 6207.1030
F: +603 6201 7402
sarah.lourdes@frost.com
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Caroline Lewis, +91.22.4001 3438
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caroline.lewis@frost.com
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niyer@frost.com
or
Corporate Communications - China
Amelia Wong, +86 21 5407 5783 Ext 8669
M: +86 13621724823
amelia.wong@frost.com
or
Corporate Communications - Africa
Patrick Cairns, +27 18 468 2315
patrick.cairns@frost.com
or
Corporate Communications - Latin America
José María Jantus, +54-11-4777-9951
F: +54-11-4777-0071
jose.jantus@frost.com
http://www.frost.com